Borough Council of Kings Lynn and West Norfolk
About west Norfolk
West Norfolk covers an area of about 550 square miles from Brancaster on the Northern Coast to beyond Downham Market in the South. Our office is based in King's Lynn. See our map showing the area that our borough covers below:
West Norfolk provides a beautiful environment in which to live and work. King's Lynn, a medieval town and port, is an outstanding conservation area. It offers a wide range of culture and leisure facilities including a theatre, concert hall and arts centre, as well as an indoor swimming pool and excellent sporting and fitness facilities.
About the Council and the Services we provide
The borough council provides a wide range of services and facilities to the people who visit, work or live in the area. Services provided by the council include environmental health, planning, payment of housing and welfare benefits, collection of Council Tax, electoral registration, management of public open spaces, recycling and collection of waste (managed through an external contractor) property services and a number of housing functions such as housing options and housing standards.
The council also provides non-statutory services which are highly valued in the area. These include ensuring the provision of leisure and cultural facilities (leisure mainly provided through our locally owned company Alive West Norfolk), a home improvement agency, the delivery of regeneration projects, a crematorium, a CCTV operation, car parking services and a wide range of services providing direct support to communities in the borough.
Behind the scenes there are a range of back-office services which help and support the council in the delivery of its ‘front facing’ services, including ICT, accountancy, democratic services, personnel, and a Council Information Centre.
We are an ambitious authority and our focus is upon encouraging new and growing businesses, promoting the area to visitors and business investors and improving the infrastructure upon which the expansion of successful business relies. At the same time we are seeking innovative ways of delivering services which allow us to continue to provide a wide range of quality services despite the economic challenges that the public sector has faced in recent times.
We employ a wide range of professional, technical and managerial staff across all services, alongside administrative and support staff and those who deliver services directly to our customers. Roles exist for experienced officers able to utilise their experience undertaking more complex work, for those newly qualified who wish to gain experience to develop their careers and for those in the early stages of their chosen profession.
Training and Development
We have a long-standing commitment to training and developing our staff with an active programme of opportunities for developing managerial, professional and personal skills. There are many initiatives for improving/enhancing services and service delivery – all providing opportunities for on-the-job development and participation in projects. Examples of our supported activities include:
- day release to attend college to obtain a formal qualification
- programmes to develop managerial and supervisory skills
- short courses to give staff particular skills or knowledge
- internal secondment to help staff broaden their work experience
- providing staff with IT skills they can use at work and at home
We are an employer with a great reputation, we can offer a busy and varied workload, fantastic opportunities for personal and career development, and the opportunity to work with other highly skilled and motivated people who take great pride in working for the benefit of those who live in, work in or are just visiting west Norfolk.
Our terms and conditions of employment include the following:
- market related salaries and performance related pay
- pension Scheme (employee and employer contribution)
- flexi time for office based staff
- 22 days Annual Leave, increased to 26 days after five years continuous local government service
- an active Staff Sports and Social Club
- flexible working arrangements to assist with caring responsibilities
- excellent training and development opportunities
- special leave with pay up to a maximum of 10 days per annum for service in non-regular forces