First Choice Home Care

Snetterton, Harleston, Halesworth, Norwich

About Us

First Choice Home Care has been established to provide a quality caring service for individuals who wish to maintain their independence in the comfort of their home.  Service driven we take pride in selecting our team which is paramount to our service - we take time to support and train every member.  It takes a special person to become part of the First Choice care and support team.

Care in the home allows our customers and their loved ones to remain independent. Home care offers flexible support to help customers continue living as independently as possible. Our customers need extra help with household chores, personal care or someone to help with shopping and getting out and about. 

We provide a number of services including: Home careHome helpRespite careEmergency careDementia carePalliative care and Mental Health Care.

Our Values

- Caring – compassionate support and social care services
- Trustworthy – providing professional standards with integrity
- Teamwork – working together with dignity & respect

Work with us

First Choice Home Care agency provides industry endorsed home care to a wide variety of elderly customers throughout Norfolk and Suffolk. Service driven we take pride in selecting our team. Our team is paramount to our service and we take time to support and train every member. You'll find our professional team are caring, friendly, reliable, adaptable and have excellent communication skills. 

  • Established Home Care Agency
  • Specialist training in Dementia, Parkinson’s, Diabetes, Palliative care
  • Competitive rates of pay
  • Free Uniforms

We offer home care support across Norfolk and Suffolk with three branches and unique training facilities at our head office in Harleston and at our Snetterton. Part of the local community we are actively engaged with local charity events, clubs and fundriaisng; and enjoy making friends - you can read more on our news page and join us on Facebook. 

First Choice Home Care Training - Our comprehensive training schedule offers new team members the opportunity to gain accredited care qualifications and qualified care workers to further enhance their career. Our First Choice Home Care training promotes our person-centred approach to care; and each qualification is backed by full assessment criteria. 

First Choice Home Care Certficate - 3 month in-house priority training program with hands-on support and full quality assured assessment. 

Specialist Care Training - First Choice Home Care also provide specialist care training, expanding team members skills and meeting client specific needs. We are always looking to improve our standard of care.  All training takes place in our training facility at Snetterton and is quality assessed.

Level 2 and level 3 Diploma in Health & Social Care - We offer full training and support for existing carers and new carers to attain the recognised required qualification by The Quality Care Commission Diploma in Health & Social Care.  First Choice Home Care training promote career progression with existing carers gaining necessary quality assured qualifications to become a senior care worker.

Level 5 in Health & Social Care - Accredited NVQ Level 5 in Health & Social Care may be obtained at First Choice Home Care training offering managerial and care skills. The qualification is available for existing team members to enhance their career path and is the UK industry standard for those looking to become a leader within health and social care services.

Each staff member is carefully selected through our recruitment and selection process which includes a criminal record check and full induction programme to meet the regulations of the Care Quality Commission. Everyone in our team receives mandatory update training and access to additional specialist courses as required for their roles.

Find out more

To find out more about the career opportunities we could offer you, follow us here on icanbea... for the latest news and use the links provided to our website. 

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