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HM Prisons & Probation Services

HMP Norwich NR1, HMP Wayland IP25, HMP Bure NR10, HMP Highpoint CB8, HMP Warren Hill IP12, HMP Hollesley Bay IP12

About Us

Her Majesty's Prison and Probation Service is an executive agency of the Ministry of Justice (MOJ).  HMPPS works with its partners to carry out the sentences given by the courts, either in custody or the community.  It aims to reduce reoffending by rehabilitating the people in its care through education and employment. The agency is made up of Her Majesty’s Prison Service, the National Probation Service and a headquarters focused on creating tools and learning.

Careers with a difference

Prison and probation jobs are tough and rewarding.

Play your part in helping to turn lives around. Receive great training, benefits and career opportunities in return.

Civil Service Benefits:

25 days annual holiday
Pension schemes of up to 20% of your salary
Cycle to work scheme, travel loans and other benefits

Training & Support

Probation and prison service jobs offer you support and training at every step of your career.

From initial training to on-going specialist courses, you will be able to advance and develop.

Our commitment to diversity and inclusion

We welcome and encourage applications from everyone irrespective of background, identity, experience or circumstance, and particularly those underrepresented in our workforce. We strive for a workforce that is representative of our society and pride ourselves as being an employer of choice.   

When people come to work for us we want them to feel safe and that they belong, are treated with empathy and respect, and have the support and solidarity of their colleagues and managers, so we can all deliver our services fairly and in response to individual needs. In joining us, you join an organisation which is committed to the values of humanity, openness, together and purpose.

Find out more about how we champion diversity and inclusion in the workplace.

Career Areas

Operational Support
An operational support grade (OSG or prison support) is a key player on site working to keep the prisons safe and running smoothly.
If you join the team, you’ll be at the heart of a busy prison and will often be one of the first faces the public and people working in criminal justice see when they visit a prison. On a shift pattern, that includes some night work, you’ll support the day-to-day running of our prisons, working to keep our establishments safe and secure around the clock.

  • £20,000 - £25,000 per year depending on location
  • Fully funded apprenticeship opportunities 

Day to day responsibilities:

  • Welcome family members, visitors and lawyers
  • Monitor offender mail and phone calls
  • Check CCTV
  • Patrol perimeters
  • Carry out security checks and searches
  • Report contraband items
  • Occasional prison vehicle driving in some establishments.

To find jobs vacancies for this role click here!

Prison Officer
Our prison officers perform a vital role in society in an environment like no other. Change your career to one that changes lives.
Working in a prison is fast-paced and varied. You will be trained for all kinds of situations, from keeping the prison safe to helping offenders to learn new skills.

Why become a Prison Officer?

With training, teamwork and the support you need to succeed.

You will start on a 37 hour contract until your initial training is complete. After this you can choose to increase your hours to 39 or 41 hours a week.

You can also earn more if overtime is available in your prison.

Starting salary between £22,000 - £30,000 per year.


  • 25 days of annual holiday (rising to 30 days after 10 years service)
  • Paid time off for public holidays and 1 extra privilege day*
  • Generous maternity leave cover
  • Civil Service pension of up to 20% of your salary
  • Cycle to work scheme and travel loans
  • Property rental deposit loans
  • Access to local keyworker housing schemes
  • Employee assistance programmes.

Click here to find out what it's like to work as a probation officer from our employees.

For more information visit our page!

Catering Team

Working as part of the catering team in the prison service will offer you flexibility, a good salary and pension and Civil Service benefits. Join a professional environment where you have the opportunity to mentor and oversee the work of offenders, helping them to learn new skills.

It is a great chance to put your catering skills into practice, working with the team to prepare meals for the entire prison. The quality of food has a real impact on prison morale and you will use your skills to create quality, nutritional meals every day. By managing offenders who are keen to learn a skill, you will have an impact far beyond the kitchen by helping them earn a qualification for future employment.

Why join our catering team?

As part of the Civil Service Pension Scheme, you will receive up to 20% of your salary when you retire.     

Annual leave:

You will receive 25 days paid annual leave, rising to 30 days after 10 years of service.


You will be entitled to Civil Service benefits including:

  • Access to our cycle to work scheme
  • Travel loans
  • Access to apprenticeship qualifications as part of your personal development.

For more information about the role or to find jobs click here.

HM Prisons & Probation Service offer a wide range of other career paths including:

To find out more visit: https://prisonandprobationjobs.gov.uk/

4 Videos

Prison Support Roles
Prison Catering
HMP Wayland: Could you be a prison officer?
Looking for a career like no other?
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1 Industry this organisation is related to

6 Posts

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HMP Highpoint Open Day
This event has taken place
Event Date:
29th September 2022
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HMP Hollesley Bay Recruitment Day
This event has taken place
Event Date:
24th August 2022
Hollesley, Suffolk
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Talk to our team at Suffolk Pride
This event has taken place
Event Date:
18th June 2022
Ipswich, Suffolk
HES Region are proud to announce we will be taking part in Suffolk Pride on the 18th June 2022. We will represent the region by joining the March and having a stall. Drop by our stall and say hi to our team! We will be able to discuss the wide variety of jobs....
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Look through our current campaigns in Norfolk and Suffolk
Click the link to see all the current campaigns we have in Norfolk and Suffolk. For more information please visit prisonandprobationjobs.gov.uk Or get in contact - EastPrisonGroup@justice.gov.uk
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My Job: 'I like breaking the prison officer stereotype'
Read about Mica's experience as a Prison Officer.
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Part-Time and Full-Time working at HMP Wayland
HMP Wayland offers and Part-Time and Full-Time working - To find out more about being a Prison Officer at HMP Wayland click the link - HM Prisons & Probation Services
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