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Job Description

Air Cabin Crew deal directly with customers on-board the aircraft, in terms of keeping them safe, serving them food and showing them on and off the aircraft. They are trained to deal with security, safety and emergency procedures and administer first aid if required. Air cabin crew often work shifts that will involve irregular and unsociable hours.

Entry Requirements

You will usually need:

  • to be at least 18 (21 for some airlines)
  • GCSEs at grades 9 to 4 (A* to C) or equivalent, in English and maths 
  • the ability to swim
  • a valid passport with no restrictions for the countries the airline travels to

You’ll also need clearance from the Disclosure and Barring Service (DBS).

You'll find it useful to have experience in a customer service role. It may also help if you can speak a second language.

You could also get into this job through an apprenticeship.

Careers that Move has information and advice about careers in the passenger transport and travel industries.

Required Skills

  • Excellent communication and customer service skills
  • A friendly and outgoing personality
  • Organised
  • Well presented
  • Efficient
  • Diplomatic and tactful
  • Able to keep calm in emergencies or when dealing with difficult passengers
  • Assertive
  • A good level of fitness

Starting Salary

£13,000 to £21,000

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