Virgin Wines

St James' Mill, Whitefriars, Norwich, NR3 1TN

About us

We're part of the Virgin family. You know, the guys who fly planes, fly balloons... even send people to space! All that good stuff.

Since we started we've sold 80 million bottles and we're pretty awesome at it. In fact, we've just won the Online Drinks Retailer of the Year award two years in a row at the Drinks Retailing Awards. It's always an honour to receive any recognition for the work we do here at Virgin Wines, but to be independently voted the best in the business for 2017 and 2018 is extra special.

We are the leading online wine merchant in the UK; with over 500 exclusive wines to choose from, and in being the forerunner, we're able to manage any order from one case to thousands, a bulk delivery to one address or delivery to thousands of individual addresses across the UK. All of this is handled by our dedicated Account Managers and through our outstanding customer service team in Norwich.


Simply put, we think life should be fun.
And wine should be no different!



…because life’s too short for a boring job!


Virgin Wines have been voted Online Drinks retailer of the Year 2017 and 2018 for good reason - we are changing the UK wine retail industry by making buying unique and exciting wines simple.

We don’t have complicated management structures, we don’t wear suits, we don’t like egos and we don’t answer to the stock market - we’re just normal people who work hard and love the feeling of satisfaction that comes from doing a good days work.

Virgin Wines people always look to do better. They work hard to achieve the things that matter, they constantly raise their standards, they actively look for better ways to do things and they do all this with a smile on their face.

DEVELOP - Invest your time and effort in us and we’ll invest in you and your career.

SUCCEED - You can define new standards of success. We’ll set you goals but you’ll set yourself higher ones.

PLAY - Because work is always best when it’s fun - we work hard, but boy do we play hard!


Like all Virgin companies, we are committed to providing first class service to each and every customer which is key to the success of our business. Our award winning, Norwich-based customer service team is always on hand to help. We're often looking for driven, positive people to join this team who will thrive from working in a busy, ever-changing, competitive environment.  Gaining experience in our customer service team could potentially present other opportunities with us later on, so why not start here?

Virgin Wines Customer Service Advisors take the word Service seriously – you’ll love talking to people, solving their problems and supporting them. You’ll treat customers as people, connecting with them, respecting them and enjoying interacting with them and will take pride in the relationships that you build. If you take what you do seriously, but don’t take yourself too seriously, then you might be a Virgin Wines person.

We have a great environment and everyone works hard for the customers and each other, enjoying the job you do is key to being successful.  

You might see some of our current vacancies posted below and you can view everything we have to offer right now on our website's careers pageIf there’s nothing here, or these jobs just aren’t for you, then don’t worry - we still want to hear from you. Send an email to telling us all about you. Send us your CV too, we’d love a look at it.

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