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Job Description

A Mortgage Advisor will either work independently to find the best mortgage for their customers needs or they may work for a bank or building society and will only sell their own companies products.  They will firstly interview prospective customers to establish their needs and find them a mortgage that suits their requirements and that they can afford in accordance with responsible lending legislation.

Entry Requirements

You can get into this job through:


You could train through an advanced apprenticeship as a mortgage adviser.

You'll usually need 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship.

Click here to search for an apprenticeship.


You could work your way up from a customer service adviser role in a bank or building society, or as a mortgage administrator in a firm of brokers.

You could then progress into giving mortgage advice as you gain experience and suitable qualifications.

Other Routes

You could apply for a mortgage adviser training scheme run by banks and building societies. It will help if you have GCSEs in English and maths, and some relevant work experience in customer service, sales or finance.

You'll need to take a qualification in mortgage advice that is recognised by the Financial Conduct Authority.

You would develop your skills through a mixture of learning on the job, and studying for an industry-regulated qualification through your employer.

More information

You'll need to register as an 'approved person' by the Financial Conduct Authority.

You can find out more about careers in the finance industry through The London Institute of Banking and Finance and the Chartered Banker Institute.

Most employers will expect you to have a credit check and a background check, which they'll arrange for you.

Career Path and Progression

With experience, you could manage a team of mortgage advisers, or you could choose to become a self-employed independent adviser. 

You could also take further qualifications to become a financial adviser.

Related careers you may be interested in:

  • Financial adviser
  • Financial services customer adviser

Required Skills

  • Good communication and listening skills
  • The ability to explain complex information effectively
  • Excellent interpersonal skills
  • Good mathematical and IT skills
  • Honest and trustworthy
  • Respect for other peoples confidential information

Salary Range

£22,000 to £70,000

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