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Job Description

Police Community Support Officers (PCSOs) will work alongside the police to patrol the local area and deal with minor incidents and offences. They will support and provide assistance to the police and give a visible presence in the area to reassure the general public and help prevent crime.  Other duties could include directing traffic, offering advice on crime prevention, dealing with anti-social behaviour, providing support at events and other large gatherings.

Entry Requirements

You’ll need a good level of spoken and written English and some police forces may ask for English GCSE at grade 4 (C).

Great value is placed on personal qualities and character, especially:

  • the ability to remain calm under pressure
  • tolerance and empathy combined with firmness

It may be helpful if you have experience of community work or you've worked as a special constable.

Each police force has its own selection process. This will usually involve:

  • written tests
  • an interview
  • an interactive test to see how you work with other people

If you pass the tests, you'll then have a medical and full background security checks.

Career Path and Progression

There is no formal route from PCSO to police officer, but the training and experience you gain could help you if you want to move into this role.

You could also use your experience to mentor and train new PCSOs.

Related careers you may be interested in:

  • Police officer
  • Civil enforcement officer
  • Criminal intelligence analyst
  • Fingerprint officer
  • Neighbourhood warden

National Government Policy states that all students should have achieved at least a Grade 4 or C Grade in English & Maths at GCSE.  Achieving this minimum grade in these subjects will increase the opportunities open to you, support your future career development and prospects.

Students who do not meet this standard will be supported to continue to study English and Maths through full-time education or an Apprenticeship.

Required Skills

  • Excellent listening and communication skills
  • the ability to make decisions and keep calm in difficult situations
  • good team working abilities
  • flexibility, tolerance and empathy
  • assertiveness and good powers of observation
  • ability to deal with difficult people and situations

Starting Salary

£17,500 to £23,250

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