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Job Description

An Insurance Loss Adjuster will check that claims have been made in accordance with a policy holders' contract and decide how much compensation the insurance company will need to pay out to the policy holder.

Entry Requirements

You can work your way up from a junior position as a claims technician, loss adjuster assistant, or claims manager.
You’ll usually do this by working towards insurance industry qualifications accredited by the Chartered Insurance Institute (CII) or the Chartered Institute of Loss Adjusters (CILA). 
You could also get into this job through an apprenticeship.
If you’ve got a degree, you could train to be a loss adjuster through a graduate training programme with one of the larger insurance companies. 

Relevant degrees include:

  • business
  • finance
  • surveying
  • engineering

It’ll help to get some relevant work experience whilst you’re studying. 

Career Path and Progression

With experience, you could specialise in a particular type of claim, move into management, or work overseas for a global business.

You could become self-employed and work freelance. If you become a chartered loss adjuster, you could set up your own practice and run your own company.

Related careers you may be interested in:

  • Insurance broker
  • Insurance claims manager
  • Insurance claims handler
  • Insurance risk surveyor
  • Insurance technician

National Government Policy states that all students should have achieved at least a Grade 4 or C Grade in English & Maths at GCSE.  Achieving this minimum grade in these subjects will increase the opportunities open to you, support your future career development and prospects.

Students who do not meet this standard will be supported to continue to study English and Maths through full-time education or an Apprenticeship.

Required Skills

  • Able to make decisions
  • Good customer service skills
  • Able to keep calm when dealing with difficult situations
  • Ability to work under pressure and to deadlines
  • Good admin and IT skills
  • Strong communications skills both written and verbal
  • Good negotiation skills

Starting Salary

£15,000 to £80,000

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