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Job Description

A Cruise Ship Steward will help out in the bar or restaurant on the ship, they will also be responsible for servicing the passengers rooms and making sure they are cleaned to a good standard.  The role requires good customer service to ensure that guests are kept happy at all times.

Entry Requirements

You can get into this job through:


You could do a college course, like a Level 2 Certificate in Hospitality and Catering, which would teach you some of the skills and knowledge you need in this job.

You'll usually need 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course.

The following local colleges offer courses in Hospitality and Catering:

Or your local 6th form may offer a relevant course. 

Direct application

You could apply to work as a cruise ship steward directly or through specialist agencies.

There are no formal requirements, but experience of working in a hotel, restaurant or bar can be useful. GCSEs in English and maths will be helpful.

Customer service is an important part of the role, so most cruise liners will expect you to have worked in a customer service job before.

As you'll be travelling around the world, it may be helpful if you can speak a second language.

Career path and progression

With experience you could progress to a supervisor post, like assistant housekeeper. 

You could also move into other areas like working as a croupier in the casino, or entertainment or restaurant work.

Related careers you may be interested in:

  • Hotel room attendant
  • Housekeeper
  • Bar person
  • Waiting staff

Required Skills

  • Good organisational skills
  • a desire to help people
  • Enjoy working as part of a team
  • Reliable
  • Excellent customer service skills
  • Good verbal communication abilities 

Salary Range


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