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Overview

The job of airport staff and ground crew is vast and varied. There are various roles in the airport including; retail staff, administration, customer service, management and many more. All these roles help in the smooth running of the airport as well as to make passenger experience as positive as possible.

The individuals working in the safe and effective take off of planes are known as ‘ground crew’. They work at airports to keep airplanes running efficiently with roles including air traffic control, baggage handling, technicians, flight dispatch and more.

Did You Know?
The International Aviation Academy Norwich (IAAN) boasts a full size operational aeroplane for unrivalled accuracy in aviation simulations. A helicopter is coming soon!

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