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Job Description

Education Welfare Officers will work with families, pupils and schools to ensure regular attendance and make sure parents understand their legal responsibility. They will help families to apply for benefits for school meals, transport or clothing, give support to pupils who are experiencing any difficulties or behavioural problems and refer them to other organisations if necessary, they may also help to arrange alternative education for pupils who have been excluded.

Entry Requirements

Entry requirements vary. Some employers ask for a degree in social work or social sciences. The British Association of Social Workers has information about qualifications.

If you don't have a degree, you may be able to start as an assistant welfare officer. For this you'll need:

  • experience working with children or young people
  • GCSEs at grades 9 to 4 (A* to C) in English and maths, or equivalent
  • experience of working with or in schools

You could get experience through youth work, mentoring or through Volunteering Matters.

You'll need to pass a background check from the Disclosure and Barring Service (DBS).

Career Path and Progression

With experience and training you could become a team leader, senior education welfare officer or a head of service.

You could also train for a career in social services, the probation service, youth work or pastoral care.

Related careers you may be interested in:

  • Counsellor
  • Learning mentor
  • Social worker
  • Primary school teacher
  • Secondary school teacher

National Government Policy states that all students should have achieved at least a Grade 4 or C Grade in English & Maths at GCSE.  Achieving this minimum grade in these subjects will increase the opportunities open to you, support your future career development and prospects.

Students who do not meet this standard will be supported to continue to study English and Maths through full-time education or an Apprenticeship.

Required Skills

Good communication and listening skills, able to keep calm when dealing with difficult situations, a good understanding of the law regarding child welfare, an empathetic but firm attitude, able to deal with sensitive issues, good IT skills.

Starting Salary

£20,000 to £41,000

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