Overview

The HR and Administration Industry provides services which lead to the running of a business on a day to day basis, supporting staff in training, customer service and recruitment.

This industry is made up of a variety of jobs that will be suitable for a wide range of individuals at all educational levels. Within this industry there is opportunity to start at an entry level and work your way up, begin as an apprentice or come in at a graduate level. The variety within this industry means that there is a broad spectrum of roles to suit most people and their situations.

Some examples of roles within this industry are HR advisers, business support officers, recruitment consultants, customer service advisors, call handlers to name a few.

The HR and administration industry is becoming more prominent, with more recruitment agencies, HR firms and customer service business surfacing, this industry is coming into its own.

However, many companies continue to have their own integrated HR and administration services, therefore, if you want to work within this industry you can do so in a direct and indirect way. To work directly in this industry would be to work for a HR firm or a recruitment agency and to indirectly work within this industry would be to work for a company which deals with their own HR and administration but may be aligned to another employment industry such as Energy or Construction.

Within this industry there are a number of sub sectors which more accurately describe the activities which employees undertake, look into the sectors further please look at the section pages to find out more information.