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Overview

The HR and Administration Industry provides services which lead to the running of a business on a day to day basis, supporting staff in training, customer service and recruitment.

This industry is made up of a variety of jobs that will be suitable for a wide range of individuals at all educational levels. Within this industry there is opportunity to start at an entry level and work your way up, begin as an apprentice or come in at a graduate level. The variety within this industry means that there is a broad spectrum of roles to suit most people and their situations.

Some examples of roles within this industry are HR advisers, business support officers, recruitment consultants, customer service advisors, call handlers to name a few.

The HR and administration industry is becoming more prominent, with more recruitment agencies, HR firms and customer service business surfacing, this industry is coming into its own.

However, many companies continue to have their own integrated HR and administration services, therefore, if you want to work within this industry you can do so in a direct and indirect way. To work directly in this industry would be to work for a HR firm or a recruitment agency and to indirectly work within this industry would be to work for a company which deals with their own HR and administration but may be aligned to another employment industry such as Energy or Construction.

Within this industry there are a number of sub sectors which more accurately describe the activities which employees undertake, look into the sectors further please look at the section pages to find out more information.

Did You Know?
In 2017, 3.25 million (10.3 per cent) worked in Administrative and Secretarial positions

3 Sectors in this industry

4 Organisations in this industry

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Customer Service Advisor - Zatu Games
Salary:
£16, 575 - £21450 a year (+ Bonus)
Location:
Norwich, Norfolk
We’re looking for a friendly, hard-working and enthusiastic Customer Service Advisor to join our dedicated team. As part of our lively call centre, you’ll be the first point of contact for new and existing customers. The Customer Service Advisor position is a...
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Apprentice Coordinator Vacancy
Closing Date:
25th May 2018
Salary:
£21,000 - £30,000
Location:
Norwich, Norfolk
This role will take responsibility for overseeing the effective delivery of our Apprenticeship programmes to ensure all Apprentices experience a positive learning environment that is structured, progressive and supportive. The job holder will engage with all r...
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Apprentice Researcher - Dereham
Closing Date:
20th May 2018
Salary:
£157.50 - £293.63 p/w
Location:
Dereham, Norfolk
This is an exciting opportunity to join a specialist people tracing firm. As a Researcher, you will complete a wide range of duties with a main focus in locating missing beneficiaries and financial policyholders.
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Apprentice Data Administrator
Closing Date:
31st May 2018
Salary:
£168.75 p/w
Location:
Hingham, Norfolk
This is a great opportunity opportunity to work at Hingham Surgery as an Apprentice Data Administrator. You will be working alongside the data team to ensure the surgery complies with newly implemented data systems.
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Customer Service Advisor - Argos
Salary:
£6.78 (under 21), £8.00 (21+) per hour, plus excellent benefits
Location:
Dereham, Norfolk
You will be an advocate for the Argos values, and will do all you can to meet customer expectations – from serving on the till and the collection counter, to providing assistance on the shopfloor, to picking stock in the stockroom.
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Management Support Team Administrator NHS
Closing Date:
20th May 2018
Salary:
£16,968 - £19,852 gross per annum
Location:
Norfolk
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, alcohol treatment, learning disability, wellbeing and eating disorder services across Norfolk and Suffolk.
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