About Customer Service

Customer services provides advice to customers who are purchasing the companies services or products.

Being involved in customer services means dealing with customer both over the phone and face to face. You will have to be a resilient individual as you will have to deal with unhappy customers and customer complaints.

Many businesses have their own in-house customer services, but some companies choose to outsource their customer services; or the business is a customer services business.

Roles within the customer service vary from call centres, online support platforms, face to face service and many more. The majority of customer service roles can be entered at an entry level position or an apprenticeship. For higher level roles experience would be required.

Roles within customer services means that you will gain key transferable skills and this will enable you to move sectors and industries if you wish to do so.

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28% of retail sales were made online in 2020.

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Service Advisor (Marriott Motor Group)
Applications for this role are now closed
Closing Date:
19th July 2024
Salary:
£6.50 per hour
Location:
Ipswich, Suffolk
Bristos Skoda are recruiting for a Service Advisor (Apprentice). The successful applicant will have the opportunity to work with one of the world’s most prestigious and technologically advanced car manufacturers. As a Service Advisor (Apprentice), you will n...
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Disability Confident
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Curriculum Administrator Apprentice -Abbeygate Sixth Form
Closing Date:
10th August 2024
Salary:
£ 12314 per year
Location:
Bury St Edmunds, Suffolk
Employer Description Abbeygate Sixth Form College is part of the Suffolk Academies Trust, working closely with One Sixth Form College and West Suffolk College. Abbeygate opened in 2019, with a Year 12 cohort only; in September 2020 we moved into our brand new....
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Canine Carer Apprentice - Camp Tails Doggy Day Care
Closing Date:
30th July 2024
Salary:
£9,984.00
Location:
Bury St Edmunds, Suffolk
Employer description Camp Tails Doggy Daycare is a multi-award-winning dog daycare in Bury St Edmunds who strive to offer the best for our dogs. It is a luxury Unkennelled environment, resembling a playschool or nursery where dogs play freely together. A focus...
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Pharmacy Assistant Apprentice - BOOKACHEMIST RECRUITMENT LIMITED
Closing Date:
12th August 2024
Salary:
£12,480.00
Location:
Haverhill, Suffolk
Employer description he pharmacy delivers an innovative service and benefits the whole community with positive outcomes for patients Pharmacy Services Appliance Dispensing, Consultations, multi Lingual staff, Prescription Delivery Service, Prescriptions, New M...
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Trainee Parts Advisor - HB Commercial
Closing Date:
31st July 2024
Salary:
£8.60 - £11.44 per hour depending on age and experience.
Location:
Bury St Edmunds, Suffolk
Employer description HB Commercial are a family run business with family values. With 5 depots across Suffolk and Essex we offer outstanding service and quality in everything we do, join our team of passionate experts and become part of #teamhb. Are you mechan...
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Level 3 Business Administration - CTS - Mildenhall
Closing Date:
31st December 2024
Salary:
£10,335 - £15,995
Location:
Mildenhall, Bury St Edmunds, Suffolk
CTS Europe is a company in Suffolk which was established in 1967.  We work in a niche Industry which protects steel infrastructure which has been built from deteriorating.  We're looking to recruit a business Support Apprentice who can assist the business and...
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