About Customer Service

Customer services provides advice to customers who are purchasing the companies services or products.

Being involved in customer services means dealing with customer both over the phone and face to face. You will have to be a resilient individual as you will have to deal with unhappy customers and customer complaints.

Many businesses have their own in-house customer services, but some companies choose to outsource their customer services; or the business is a customer services business.

Roles within the customer service vary from call centres, online support platforms, face to face service and many more. The majority of customer service roles can be entered at an entry level position or an apprenticeship. For higher level roles experience would be required.

Roles within customer services means that you will gain key transferable skills and this will enable you to move sectors and industries if you wish to do so.

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The average time spent looking at a CV is 5-7 seconds, 1 spelling or grammar mistake and your CV will be thrown away. 76% of CVs are ignored if your email address is unprofessional.

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Scania-Customer Service Apprenticeship - Parts Department
Closing Date:
28th May 2021
Salary:
£270.00 p/w
Location:
Stowmarket
Working within the Parts Department, you will be the first point of contact for our customers over the telephone and in branch so it’s vital they have a welcoming experience. Our customers expect a high level of service and parts expertise and we don’t like to...
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Apprentice Receptionist & Clerical Support
Closing Date:
18th April 2021
Salary:
£155.63 per week
Location:
Norwich
You will be enrolled with a local education provider and will be required to complete your Level 2 Customer Service Practitioner Apprenticeship Standard Programme within the duration of the placement.
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Apprentice Customer Service Practitioner : All Saints Green Dental Clinic
Closing Date:
28th April 2021
Salary:
£172.00 p/w
Location:
Norwich
As a Dental Receptionist your duties will include answering the telephone, taking payment from patients, making appointments for patients, liaising with dental laboratories and sending out patient recall.
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Customer Service Advisor Apprentice
Closing Date:
23rd April 2021
Salary:
£190.00 to £270.00 (Weekly)
Location:
Stowmarket
TruckEast have a brilliant opportunity for an Apprentice Service Advisor to join their team at Stowmarket. They are on the search for an enthusiastic individual who has a passion for delivering excellent customer service and a strong team-work ethic.
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Apprentice Warehouse Administrator
Closing Date:
23rd April 2021
Salary:
From £7.50 per hour
Location:
Norwich
Working within our 4 warehouses the successful candidate will gain experience in customer service, stock management, and general administration functions.
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Finance Apprentice - Quy Mill Hotel & Spa
Closing Date:
18th April 2021
Salary:
£161 per week
Location:
Stoke cum Quy, Cambridge, Cambs
Employer Description Quy Mill Hotel & Spa once was a historic watermill, and now offers delightful hotel accommodation in Cambridge. It is the only hotel in Cambridgeshire to be awarded the Silver Star award by the AA, recognising our superior level of quality...
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