About Customer Service

Customer services provides advice to customers who are purchasing the companies services or products.

Being involved in customer services means dealing with customer both over the phone and face to face. You will have to be a resilient individual as you will have to deal with unhappy customers and customer complaints.

Many businesses have their own in-house customer services, but some companies choose to outsource their customer services; or the business is a customer services business.

Roles within the customer service vary from call centres, online support platforms, face to face service and many more. The majority of customer service roles can be entered at an entry level position or an apprenticeship. For higher level roles experience would be required.

Roles within customer services means that you will gain key transferable skills and this will enable you to move sectors and industries if you wish to do so.

Did You Know?
In 2017, 3.25 million (10.3 per cent) worked in Administrative and Secretarial positions

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Volunteer Reception & Administration
Age Concern Colchester is a Charity which is focused on making life better for individuals in later life. The current services that we provide cover...
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Office Learning - Improve or learn office software for free
If you're looking to improve your office software skills or even learn them from scratch - there are plenty of free resources available for you use...
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Customer Service Apprenticeship - Ipswich
Salary:
£16,478
Location:
Ipswich, Suffolk
We are looking for Apprentices to join our Sales and Service department for a 2 year apprenticeship programme in Ipswich.
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JOB VACANCY - SGC Security Services - Response Team Members
Closing Date:
31st October 2018
Salary:
£10.00 per hour
Location:
Newmarket, Suffolk
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JOB VACANCY - SGC Security Services - SIA Security Guards
Closing Date:
31st October 2018
Salary:
£9.00 per hour
Location:
Newmarket, Suffolk
SGC are seeking reliable and dedicated people to work as Security Guards at Newmarket Races for the season. After working 3 events you can enter a Spectator Safety Level 2 training programme. Please email your CV and contact number to hireme@sgcsecurityservice...
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JOB VACANCY - SGC Security Services - Event Stewards
Closing Date:
31st October 2018
Salary:
£8.00 per hour
Location:
Newmarket, Suffolk
SGC are seeking dedicated and reliable people to join their Security and Stewarding teams at Newmarket Races throughout the season. To apply contact 0330 053 3686 select option 2 or email hireme@sgcsecurityservice.co.uk
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