About Customer Service

Customer services provides advice to customers who are purchasing the companies services or products.

Being involved in customer services means dealing with customer both over the phone and face to face. You will have to be a resilient individual as you will have to deal with unhappy customers and customer complaints.

Many businesses have their own in-house customer services, but some companies choose to outsource their customer services; or the business is a customer services business.

Roles within the customer service vary from call centres, online support platforms, face to face service and many more. The majority of customer service roles can be entered at an entry level position or an apprenticeship. For higher level roles experience would be required.

Roles within customer services means that you will gain key transferable skills and this will enable you to move sectors and industries if you wish to do so.

Did You Know?
In 2017, 3.25 million (10.3 per cent) worked in Administrative and Secretarial positions

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Customer Service Advisor - Argos
Salary:
£6.78 (under 21), £8.00 (21+) per hour, plus excellent benefits
Location:
Dereham, Norfolk
You will be an advocate for the Argos values, and will do all you can to meet customer expectations – from serving on the till and the collection counter, to providing assistance on the shopfloor, to picking stock in the stockroom.
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Management Trainee Apprentice - Centre Parcs
Closing Date:
22nd May 2018
Salary:
Circa £18,400 per annum
Location:
Elveden Forest Village, Suffolk
Elveden Forest Village - Suffolk, Full-time, Flexible hours over a 4 - week period.
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Sales and Customer Service Executive (Maternity Cover)
Location:
Thetford, Norfolk
Sales and Customer Service Executive (Maternity Cover) Start: Immediately. Hours: 30 – 40 (negotiable)
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£15,115 Apprentice Coroners Officer - Deadline 01 June 2018 01:00 PM
Closing Date:
1st June 2018
Salary:
£15,155
Location:
Ipswich, Suffolk
Within our offices and courts, situated at Beacon House in Ipswich, we can offer a varied and highly supported training environment. You will work in our reception, court rooms and offices and learn investigative and case management skills alongside an NVQ Lev...
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Apprentice Recruitment Resourcer
Closing Date:
10th June 2018
Salary:
£175 a week
Clearfield are specialist recruiters in the Construction Industry, we are growing and would love you to be part of this growth by joining our Training Academy! This is the perfect opportunity to start your career in recruitment, working at our Head Office in I...
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Retail Supervisor - Thetford Screwfix
Closing Date:
31st May 2018
Salary:
Up to - 17,000 Pound Sterling (GBP)
Location:
Thetford, Norfolk
There’s nothing quite like being part of the friendly and supportive team at a Screwfix store. Here, as a Retail Supervisor, you’ll really get to know our customers, provide the best service around and take your first step on our retail management ladder. As w...
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