About Customer Service

Customer services provides advice to customers who are purchasing the companies services or products.

Being involved in customer services means dealing with customer both over the phone and face to face. You will have to be a resilient individual as you will have to deal with unhappy customers and customer complaints.

Many businesses have their own in-house customer services, but some companies choose to outsource their customer services; or the business is a customer services business.

Roles within the customer service vary from call centres, online support platforms, face to face service and many more. The majority of customer service roles can be entered at an entry level position or an apprenticeship. For higher level roles experience would be required.

Roles within customer services means that you will gain key transferable skills and this will enable you to move sectors and industries if you wish to do so.

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Did You Know?
2.9 million people were employed in UK retail in 2020.

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Neon Street Talk
Closing Date:
31st December 2021
Location:
Needham Market
The world of event merchandise and touring in the music/motorsport sector – how it works? Book an industry talk with Neon Street to find out more about what it is like to design and produce merchandise for the entertainment and sports industry, to manage and...
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Kickstart Housekeeper
Closing Date:
30th December 2021
Salary:
Minimum wage for age
Location:
Norwich, Norfolk
Are you aged 16-24 & on Universal Credit? Norfolk Community Health and Care NHS Trust are currently offering Kickstart placement's. We currently have 2 Housekeeper placements as part of Alder Ward and Beech Ward teams, located at Norwich Community Hospital......
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Kickstart IT Support Analyst
Closing Date:
30th December 2021
Salary:
Minimum wage for age
Location:
Norwich, Norfolk
Are you aged 16-24 & on Universal Credit? Norfolk Community Health and Care NHS Trust are currently offering Kickstart placement's. We currently have 2 IT Support Analyst placements in the IT Service Desk team. To apply for a Kickstart placement you will nee...
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BOX OFFICE ASSISTANT (Kickstart Scheme)
Closing Date:
28th February 2022
Salary:
National Living Wage for age group
Location:
Norwich, Norfolk
We are looking for two passionate individuals to join our team. Based on the busy reception desk, the post holders will be the face of the organisation for our afternoon and evening classes. Build your confidence, learn vital transferable skills and gain real...
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BOX OFFICE ASSISTANT (The Garage)
Applications for this role are now closed
Closing Date:
24th November 2021
Salary:
National Living Wage for age group
Location:
Norwich, Norfolk
We are looking for two passionate individuals to join our team. Based on the busy reception desk, the post holders will be the face of the organisation for our afternoon and evening classes. Build your confidence, learn vital transferable skills and gain real...
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Kickstart Administrator
Closing Date:
30th December 2021
Salary:
Minimum wage for age
Location:
Norwich, Norfolk
Are you aged 16-24 & on Universal Credit? are currently offering Admin Kickstart placements in a variety of departments! All referrals must be made by your DWP Work Coach. Once a referral has been made for you please contact us for a link to apply for this Ki...
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