About Customer Service

Customer services provides advice to customers who are purchasing the companies services or products.

Being involved in customer services means dealing with customer both over the phone and face to face. You will have to be a resilient individual as you will have to deal with unhappy customers and customer complaints.

Many businesses have their own in-house customer services, but some companies choose to outsource their customer services; or the business is a customer services business.

Roles within the customer service vary from call centres, online support platforms, face to face service and many more. The majority of customer service roles can be entered at an entry level position or an apprenticeship. For higher level roles experience would be required.

Roles within customer services means that you will gain key transferable skills and this will enable you to move sectors and industries if you wish to do so.

Did You Know?
The average time spent looking at a CV is 5-7 seconds, 1 spelling or grammar mistake and your CV will be thrown away. 76% of CVs are ignored if your email address is unprofessional.

7 Job roles in this sector

4 Organisations in this sector

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6 Posts

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Supervsiory cashier Ref725741Mil
Closing Date:
4th October 2019
Salary:
£10.06
Location:
RAF Mildenhall, Suffolk
DESCRIPTION:The purpose of this position it to supervise and perform clerical work relative to the receipt, disbursement, examination, deposit, and safeguarding of cash. The incumbent will supervise up to 18 cashiers throughout the Club Complex. Oversee work t...
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Food Service Worker Ref:710931mil
Closing Date:
4th October 2019
Salary:
£8.67
Location:
RAF Mildenhall, Suffolk
DESCRIPTION:We are actively seeking an applicant to perform a variety of food service duties and assist in the preparation, presentation and subsequent serving of prepared food and beverages. This includes but not limited to cutting or slicing, cooking and ser...
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Apprentice Dental Nurse : Haver Hill Dental Centre
Closing Date:
23rd September 2019
Salary:
To be agreed upon appointment
Location:
Haverhill, Suffolk
Provide efficient and reliable chair-side support to Practice Clinicians. The role will also require working in other areas of the practice such as reception, dealing with patient queries, answering the phone, taking payments and booking appointments.
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Cook 3
Closing Date:
3rd October 2019
Salary:
8.92 per hour
Location:
RAF Lakenheath, Brandon, Suffolk
You will be required to prepare and cook a variety of menu items that require little or no processing as well as weigh, measure, assemble ingredients and also maintain accurate food inventories.
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Lead Supply Technician
Closing Date:
3rd October 2019
Salary:
11.29 per hour
Location:
RAF Lakenheath, Brandon, Suffolk
This position leads supply operations support pertaining to specialized or unique supplies, equipment, and parts requiring unusual degrees of protection in shipment and storage, or other items that are unique or seldom handled.
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Apprentice Customer Service Advisor
Closing Date:
14th October 2019
Salary:
£9.00 p/h
Location:
Contact Centre, Stowmarket, Suffolk
You will thrive in a busy and target driven contact centre environment and will be passionate about getting it right first time, putting the customer at the heart of everything that you do.
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