About Customer Service

Customer services provides advice to customers who are purchasing the companies services or products.

Being involved in customer services means dealing with customer both over the phone and face to face. You will have to be a resilient individual as you will have to deal with unhappy customers and customer complaints.

Many businesses have their own in-house customer services, but some companies choose to outsource their customer services; or the business is a customer services business.

Roles within the customer service vary from call centres, online support platforms, face to face service and many more. The majority of customer service roles can be entered at an entry level position or an apprenticeship. For higher level roles experience would be required.

Roles within customer services means that you will gain key transferable skills and this will enable you to move sectors and industries if you wish to do so.

Did You Know?
The average time spent looking at a CV is 5-7 seconds, 1 spelling or grammar mistake and your CV will be thrown away. 76% of CVs are ignored if your email address is unprofessional.

7 Job roles in this sector

4 Organisations in this sector

View all Organisations in this sector

6 Posts

Save Post
Custodial Worker Leader Ref448647mil
Closing Date:
25th January 2019
Salary:
£ 8.74 (24 years and under)
Location:
RAF Mildenhall, Suffolk
The purpose of this position is to perform tasks in cleaning and maintaining transient facilities within RAF Mildenhall and leading three or more other custodial workers in their duties. You will distribute and balance workload among employees. Observe work in...
Read More
Save Post
Food Service Worker Ref: 452108mil
Closing Date:
25th January 2019
Salary:
£7.60 per hour (24 years and under)
Location:
RAF Mildenhall, Suffolk
We are actively seeking an applicant to perform a variety of food service duties and assist in the preparation, presentation and subsequent serving of prepared food and beverages. This includes but not limited to cutting or slicing, cooking and serving fruit a...
Read More
Save Post
Career Pathways
Making decisions about your future can be daunting. With so many options and so much information, the process of choosing your next move can be more than a little confusing. Perhaps you’d like to study a vocational course at college. Maybe you’d like to find o...
Read More
Save Post
Administrative Assistant RPA 389602
Closing Date:
25th January 2019
Salary:
8.95 per hour
Location:
RAF Lakenheath, Suffolk
Full Time 37.50 hours per week. DESCRIPTION: You will perform a variety of clerical and administrative duties to include using multiple automated programs and software such as databases, spreadsheets, and graphics, greet customers, answer the telephone and ma...
Read More
Save Post
HVAC Mechic RPA 385521
Closing Date:
24th January 2019
Salary:
12.45 per hour
Location:
RAF Lakenheath, Suffolk
Full Time 39 hours per week. DESCRIPTION: You will be responsible for installing, maintaining, repairing and modifying large/complex heating boilers, and single and multiple fuel power boilers and support equipment including mechanical system controls and dis...
Read More
Save Post
IT Assistant RPA 402830
Closing Date:
24th January 2019
Salary:
11.29 per hour
Location:
RAF Lakenheath, Suffolk
Full Time 37.50 hours per week. DESCRIPTION: You will provide advanced technical services in applications programming: installation and maintenance of hardware; and installation, upgrade, and maintenance of software. Assists computer specialists by performin...
Read More
View all Posts
Home
My Feed
My Page
Explore