About Customer Service

Customer services provides advice to customers who are purchasing the companies services or products.

Being involved in customer services means dealing with customer both over the phone and face to face. You will have to be a resilient individual as you will have to deal with unhappy customers and customer complaints.

Many businesses have their own in-house customer services, but some companies choose to outsource their customer services; or the business is a customer services business.

Roles within the customer service vary from call centres, online support platforms, face to face service and many more. The majority of customer service roles can be entered at an entry level position or an apprenticeship. For higher level roles experience would be required.

Roles within customer services means that you will gain key transferable skills and this will enable you to move sectors and industries if you wish to do so.

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2.9 million people were employed in UK retail in 2020.

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Customer Service Apprenticeship - The Dyslexia Shop Ltd
Closing Date:
13th March 2024
Salary:
£ 10140 per year
Location:
Ipswich, Suffolk
Employer Description We are a small family run online retail business. We stock specialist products for all Special Educational Needs. We dispatch on average 100 orders a day to schools, colleges, universities, prisons, hospitals and private individuals. We ar...
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Phone Technician Apprentice with ArmaFone
Applications for this role are now closed
Closing Date:
20th January 2024
Salary:
£13,520 a year
Location:
Ipswich, Suffolk
Working as part of our small team in our Ipswich store located within ASDA at Whitehouse dealing with a variety of business and consumer customers. You will be fully trained to repair smartphones, tablets and laptop devices. Exciting opportunities exist for th...
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Customer Service Practitioner Apprentice - Bishop & Miller Auctioneers Ltd
Closing Date:
20th March 2024
Salary:
£12,000
Location:
Stowmarket, Suffolk
Employer Description Bishop & Miller is a specialist auction and valuation firm with over 20 years of experience in the Art, Antique and Auction world. Main description Bishop & Miller is a specialist auction and valuation firm with over 20 years of experienc...
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Level 3 Business Administration - CTS - Mildenhall
Closing Date:
31st December 2024
Salary:
£10,335 - £15,995
Location:
Mildenhall, Bury St Edmunds, Suffolk
CTS Europe is a company in Suffolk which was established in 1967.  We work in a niche Industry which protects steel infrastructure which has been built from deteriorating.  We're looking to recruit a business Support Apprentice who can assist the business and...
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Customer Service Expert
Applications for this role are now closed
Closing Date:
31st December 2023
Salary:
between £22,000 to £27,500 (depending on hours, location, skills and experience)
Location:
Sheffield
Kick Start Your Customer Service Career with Aviva Customer Service Expert (Inbound calls and Administration) - Starting salary between £22,000 to £27,500 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours p...
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Start-up support across Suffolk & Norfolk
Nurturing and facilitating Start-up businesses and self-employment across Suffolk!Our award winning new business team are here to help with your new business start-up plans. MENTA have a range of training options, new business advice and ongoing support availa...
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