About Customer Service

Customer services provides advice to customers who are purchasing the companies services or products.

Being involved in customer services means dealing with customer both over the phone and face to face. You will have to be a resilient individual as you will have to deal with unhappy customers and customer complaints.

Many businesses have their own in-house customer services, but some companies choose to outsource their customer services; or the business is a customer services business.

Roles within the customer service vary from call centres, online support platforms, face to face service and many more. The majority of customer service roles can be entered at an entry level position or an apprenticeship. For higher level roles experience would be required.

Roles within customer services means that you will gain key transferable skills and this will enable you to move sectors and industries if you wish to do so.

Did You Know?
Over a third of Administrative and Secretarial workers are classed as working in the ‘public administration, education and health’ sector. The other sector that represents a large proportion of these workers is banking, finance and insurance.

7 Job roles in this sector

4 Organisations in this sector

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6 Posts

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Part time staff vacancies - Bury St Edmunds
Location:
Bury St Edmunds, Suffolk
Part time staff vacancies - Starlings Toymaster
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Christmas Staff
Closing Date:
30th November 2018
Salary:
To be confirmed
Location:
Bury St Edmunds, Suffolk
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Customer Service Advisor (John Grose)
Location:
Ransomes Europark, Ipswich, Suffolk
An opportunity has arisen for an enthusiastic team player to join us as a Service Advisor at our Ransomes Europark branch in Ipswich. The successful candidate must have excellent customer handling skills that can deliver exceptional standards of service.
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Volunteer Reception & Administration
Age Concern Colchester is a Charity which is focused on making life better for individuals in later life. The current services that we provide cover...
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Office Learning - Improve or learn office software for free
If you're looking to improve your office software skills or even learn them from scratch - there are plenty of free resources available for you use...
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Customer Service Apprenticeship - Ipswich
Salary:
£16,478
Location:
Ipswich, Suffolk
We are looking for Apprentices to join our Sales and Service department for a 2 year apprenticeship programme in Ipswich.
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