About Customer Service

Customer services provides advice to customers who are purchasing the companies services or products.

Being involved in customer services means dealing with customer both over the phone and face to face. You will have to be a resilient individual as you will have to deal with unhappy customers and customer complaints.

Many businesses have their own in-house customer services, but some companies choose to outsource their customer services; or the business is a customer services business.

Roles within the customer service vary from call centres, online support platforms, face to face service and many more. The majority of customer service roles can be entered at an entry level position or an apprenticeship. For higher level roles experience would be required.

Roles within customer services means that you will gain key transferable skills and this will enable you to move sectors and industries if you wish to do so.

Did You Know?
70% of buying experiences are based on how the customer feels they are being treated!

7 Job roles in this sector

4 Organisations in this sector

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6 Posts

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Apprentice Business Administrator
Closing Date:
31st May 2019
Salary:
£157.50 - £225.00
Location:
Thetford, Norfolk
This is an exciting role working in a fast-paced environment, with a friendly team. There is the opportunity to learn all aspects of Business Administration. The role will be filled with a variety of different duties which will enable you to discover your full...
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Apprentice Medical Receptionist
Closing Date:
31st May 2019
Salary:
£144.30 per week
Location:
Norwich, Norfolk
The Trinity and Bowthorpe Medical Practice are looking for an apprentice to join their current reception/admin team. The role will include working on reception and speaking face to face with patients and visitors along with working in the back office, answerin...
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Shop Supervisor
Closing Date:
17th May 2019
Salary:
£16,139 -£18,868 per annum pro rata
Location:
Bury St Edmunds, Suffolk
This role is part time 16 hours per week to include weekends St Nicholas want an individual who can help them make the most out of every donation and develop a stong community presence
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Crew Members Barton Mills
Location:
Barton Mills, Nr Mildenhall, Suffolk
McDonalds at Barton Mills are hiring staff now Part Time and Full Time CRew Memebrs are needed Evening, weekends as well as student and summer positions To apply go to people.mcdonalds.co.uk or contact izzy.roberts@uk.mcd.com
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Food Service Worker Ref:540989mil
Salary:
£8.67
Location:
RAF Mildenhall, Suffolk
DESCRIPTION:We are actively seeking an applicant to perform a variety of food service duties and assist in the preparation, presentation and subsequent serving of prepared food items. The applicant must demonstrate excellent customer service skills in daily in...
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Cook Assistant Ref: 541011mil
Salary:
£8.92
Location:
RAF Mildenhall, Suffolk
DESCRIPTION:We are actively seeking applicants to prepare and cook a variety of menu items requiring little or no processing, sometimes according to written recipes. Cook simple food normally on a short order basis such as meats, vegetables, sauces and other c...
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