About Customer Service

Customer services provides advice to customers who are purchasing the companies services or products.

Being involved in customer services means dealing with customer both over the phone and face to face. You will have to be a resilient individual as you will have to deal with unhappy customers and customer complaints.

Many businesses have their own in-house customer services, but some companies choose to outsource their customer services; or the business is a customer services business.

Roles within the customer service vary from call centres, online support platforms, face to face service and many more. The majority of customer service roles can be entered at an entry level position or an apprenticeship. For higher level roles experience would be required.

Roles within customer services means that you will gain key transferable skills and this will enable you to move sectors and industries if you wish to do so.

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Receptionist and Administrator Apprenticeship - The Market Cross Surgery
Closing Date:
29th August 2025
Salary:
£ 14722.5 per year
Location:
MIldenhall, Suffolk
Employer description The Market cross surgery is a a primary care service for the people of Mildenhall and surrounding villages. We have a population of around 12,000 patients and dispense to approximately 4500. Our team consists of Partners, Doctors, Nurses,....
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Pharmacy Apprenticeship - Hadleigh Boxford Group
Closing Date:
1st September 2025
Salary:
£ 14,722 per year
Location:
Ipswich, Suffolk
Employer description A large NHS dispensing practice in Hadleigh, Suffolk. Main description Assist in the preparation (clerking) of prescriptions for dispensing and non-dispensing patients. Dispense medication and appliances in accordance with a prescription.....
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Pharmacy Services Assistant Apprenticeship - Clare Pharmacy
Closing Date:
31st August 2025
Salary:
£ 16575 per year
Location:
Clare, Suffolk
Employer description Clare Pharmacy is an independent NHS pharmacy providing NHS services to the local community. We also provide over the counter medication and Health and Beauty products. It is situated in the same two of Clare in Suffolk and serves a wide....
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Receptionist / Administrator Apprenticeship - Guildhall Surgery
Closing Date:
29th August 2025
Salary:
£ 16575 per year
Location:
Sudbury, Suffolk
Employer description The Guildhall Surgery is a small rural General Practice with approx. 5,300 patient on our list, We have 2 General Partners who are supported by a team of nursing and administrative staff We treat patients for all aspects of their general h...
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Office Learning - Improve or learn office software for free
If you're looking to improve your office software skills or even learn them from scratch - there are plenty of free resources available for you use...
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Nurturing and facilitating Start-up businesses and self-employment across Suffolk!Our award winning new business team are here to help with your new business start-up plans. MENTA have a range of training options, new business advice and ongoing support availa...
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