About Customer Service

Customer services provides advice to customers who are purchasing the companies services or products.

Being involved in customer services means dealing with customer both over the phone and face to face. You will have to be a resilient individual as you will have to deal with unhappy customers and customer complaints.

Many businesses have their own in-house customer services, but some companies choose to outsource their customer services; or the business is a customer services business.

Roles within the customer service vary from call centres, online support platforms, face to face service and many more. The majority of customer service roles can be entered at an entry level position or an apprenticeship. For higher level roles experience would be required.

Roles within customer services means that you will gain key transferable skills and this will enable you to move sectors and industries if you wish to do so.

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Did You Know?
Over a third of Administrative and Secretarial workers are classed as working in the ‘public administration, education and health’ sector. The other sector that represents a large proportion of these workers is banking, finance and insurance.

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Customer Services Advisor Apprenticeship - Unisurge International
Closing Date:
27th June 2025
Salary:
£ 18000 per year
Location:
Newmarket, Suffolk
Employer Description Established in 1988, Unisurge is a trusted manufacturer and supplier of custom procedure packs, dressing packs, medical disposable and theatre products for health care professionals. Unisurge also offers a broad range of sterile drapes, g...
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Trade Counter Assistant - ER Supplies
Closing Date:
13th June 2025
Salary:
To be confirmed
Location:
Haverhill, Suffolk
Employer description E R Supplies is a local independent tool supplier. The one stop shop carries a large range of fixings for both the trade and the DIY enthusiast. As well as screws, nuts, bolts and washers they also stock hand tools, power tools, sealants...
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Office Learning - Improve or learn office software for free
If you're looking to improve your office software skills or even learn them from scratch - there are plenty of free resources available for you use...
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Nurturing and facilitating Start-up businesses and self-employment across Suffolk!Our award winning new business team are here to help with your new business start-up plans. MENTA have a range of training options, new business advice and ongoing support availa...
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Welcome
Welcome to the icanbea... profile for the Heart of Suffolk Distillery. We will be posting regular updates about events, training/work experience opportunities and job adverts on the page. If you have any questions, requests or enquiries in the meantime, howeve...
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Printing and Embroidery Work Experience
Empire Clothing are always happy to host work experience placements for anyone interested in gaining further knowledge about the industry, or wanting to gain experience in this environment. Please drop us an email to let us know that you're intersted and we'll...
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